Privacy Policy
Last updated: April 1, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, company information, and usage data when you register for an account or use our services. We also collect usage data including API calls, endpoint access logs, and operational metrics to improve our service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and monitor usage patterns.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt out of receiving promotional communications from us. To exercise these rights, please contact us at privacy@nexus.io.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain usage data for internal analysis purposes for up to 2 years.
8. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@nexus.io.